Terms of Service

Effective Date: March 2, 2026

Welcome to this website (hereinafter referred to as “the Store,” “we,” “us,” or “our”). Please read these Terms of Service carefully before using this website or purchasing any products. By accessing or using this website, you agree to be bound by these Terms.

1. Eligibility to Use the Website

You confirm that you are at least 18 years old, or using this website under the supervision and consent of a legal guardian. If you do not meet applicable legal requirements, please discontinue use of this website.

2. Acceptance & Updates of Terms

By using this website, you agree to these Terms of Service and any future updated versions.

We may update these Terms at any time. Any changes will take effect immediately upon publication. Continued use of the website constitutes acceptance of the revised Terms.

3. Website Usage Rules

To maintain a fair and secure shopping environment, users must not:

  • Provide false identity or payment information
  • Use automated tools (bots, crawlers) to access or place orders
  • Engage in fraudulent refunds, chargebacks, or deceptive activities
  • Attempt to disrupt or interfere with website operations
  • Copy, resell, or commercially exploit website content without authorization

If any violation is detected, we reserve the right to:

✔ Cancel orders
✔ Suspend accounts
✔ Restrict access
✔ Cooperate with payment providers or legal authorities

4. Product Information & Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate, but we do not guarantee that all information is completely error-free.

Due to display settings, lighting conditions, and handcrafted nature, products may have reasonable variations, including but not limited to:

  • Color differences
  • Slight size variations
  • Natural texture differences

These variations are not considered defects and do not qualify as return reasons.

5. Order Confirmation & Cancellation

All orders are subject to system and payment confirmation before becoming effective.

We reserve the right to cancel orders in the following situations:

  • Out-of-stock items
  • Pricing or system errors
  • Suspected high-risk or fraudulent orders
  • Payment failure or abnormal transactions

If an order is cancelled, the payment will be refunded via the original payment method.

6. Pricing & Payment

All prices are based on the checkout page.

We reserve the right to adjust pricing at any time without prior notice.

In case of obvious system errors (such as significantly incorrect pricing), we reserve the right to cancel the order.

7. Shipping & Delivery

Estimated delivery times are for reference only. Actual delivery may be delayed due to:

  • International logistics
  • Customs inspections
  • Weather or force majeure events
  • Holiday peak seasons

We are not responsible for delays caused by third-party logistics providers, but we will assist in tracking shipments.

8. Return & Refund Policy Reference

All return and refund matters are governed by our separate “Return Policy.”

Eligible return requests may be accepted under specific conditions.

However, the following situations may not be eligible for returns:

  • Used or damaged items caused by the customer
  • Requests beyond the return period
  • Customized or personalized products
  • Subjective reasons (e.g., “I don’t like the energy” or “I don’t feel comfortable with it”)

9. Crystal Product Disclaimer

Products sold on this website are intended for decorative, collectible, and cultural purposes only.

All descriptions related to crystals, including but not limited to:

  • Energy
  • Emotional support
  • Spiritual symbolism
  • Cultural meanings

are based on traditional beliefs, personal experiences, or folklore, and are provided for informational purposes only. They do not constitute any medical, psychological, or scientific claims.

Important Notice:

  • Crystals are not intended to diagnose, treat, or prevent any disease
  • They are not a substitute for medical, psychological, or professional advice
  • No guarantee of any specific effect or outcome is provided

Customers should make purchasing decisions based on rational judgment.

10. Assumption of Risk

Users acknowledge and agree that:

Purchasing and using crystal products is a personal choice. All outcomes resulting from use are at the user’s own risk.

We are not responsible for any results arising from personal interpretation, beliefs, or usage methods.

11. Intellectual Property

All content on this website (including but not limited to images, designs, text, and brand assets) is protected by applicable laws.

Without written authorization, users are prohibited from:

  • Copying
  • Modifying
  • Reselling
  • Commercial use

12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect damages
  • Loss of profits
  • Data loss
  • Unexpected results from product use
  • Actions of third-party logistics or payment providers

13. Fraud Prevention & Risk Control

To protect both customers and the business, we may use automated systems for risk assessment, including:

  • Order verification
  • IP and payment risk detection
  • Behavioral analysis

High-risk orders may be cancelled or delayed.

14. Privacy & Data

Your information will be used for:

  • Order processing
  • Customer support
  • Shipping and delivery
  • Security and fraud prevention

We do not sell your personal data.

For more details, please refer to our Privacy Policy.

15. Entire Agreement

These Terms constitute the entire agreement between the user and the website and supersede any prior oral or written communications.

16. Contact Us

If you have any questions, please contact us via our customer service or email. We will respond as soon as possible.